This study found that emergency care for U.S. veterans is often fragmented because many veterans receive emergency department services that are paid for by non-VA insurance, making those encounters largely invisible to the Veterans Health Administration. As a result, gaps in information sharing and care coordination can limit follow-up care and continuity of treatment. The authors conclude that stronger data-sharing systems and better coordination between the VA and non-VA providers are needed to improve care quality and outcomes for veterans in an increasingly complex healthcare system.
Case Study Link: Fragmented Financing in Emergency Department Use Among US Veterans
Case Study Contact: Anita A Vashi
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